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Find out about additional services offered by Learndot and ServiceRocket teams and browse other useful links.




Podcasts

Join the Helping Sells Movement. A Podcast series by ServiceRocket, where we speak to industry leaders and get their thoughts on current and future trends: 

Building Customer Education Revenue Machines with Danielle Tomlinson of Plex Systems

Webinars

To link your customer training to business outcomes and ultimately business return, you need to build training that your customers will actually use. ServiceRocket webinars help you understand customer personas with respect to delivery method, individual users’ professional growth, and why ongoing feedback is always important.

Getting Started with Customer Education

Guides

If you have been asked to develop training for your customers, and you have never (well, maybe not officially) done it before, here are some guides from ServiceRocket to get you started: 

Ad Hoc Hell: Developing Your First Software Training Course

Blogs

The creators of Learndot bring you a blog dedicated to Customer Education and Customer Success. Build better training for your software. Reduce churn, increase sales and build customer success. Check out some our blogs:

Pricing Strategies That Maximize Sales of Software Training


Useful References

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    Frequently Asked Questions — We've compiled some of the most common Learndot Enterprise questions below.
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    Glossary

    Overview

    For our customers to be clear on Learndot used terms and to avoid confusion within our documentations, here's a list of Definitions for Terms used within Learndot Enterprise.

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    Supported Browsers

    Overview

    All Learndot interfaces (such as the AdministratorInstructorProvider and Learner Interfaces) and SCORM Packages are supported by these browsers listed below.

Additional Services

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    Configuring a Learndot Enterprise Domain with SSL

    Overview

    Choosing a Learndot Enterprise domain is required for all new Learndot Enterprise customers. Organising a SSL certificate is required if a custom domain will be used to provide security for your customers.

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    Learndot Support — The Learndot Support team provides assistance to our customers for troubleshooting issues and general application inquires. The most effective way to get help with your Learndot site is to contact our helpful support engineers.
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    Sandbox Environments Your Learndot site, which uses a cloud-based infrastructure has a single form of supporting site, which is meant for a specific use case. The site come in the following form:
    • Sandbox site
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    Theme - Themeing and Skinning Services — Learndot Enterprise can be themed to match your existing company branding. Examples of previously completed themes can be found below.

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