Missing Email Notifications and Subscriptions

The Email Regex System Setting

When we setup staging environments, we configured Learndot EMAIL.TEMPLATE.RESTRICT.NOTIFICATIONS.REGEX System Setting. This is done to avoid situations where your customers receive an email alert from your staging environment.

To enable email notifications from your staging enviroment do the following: 

  • Login as a Learndot Administrator
  • Navigate to System > Setup > System Settings
  • Using the search bar, look for "email.template.restrict.notifications.regex

  • Toggle the enabled switch to Yes

You may need to add your own domain (and any others you wish to receive emails at) to this System Setting. It uses a regular expression pattern and you can use the existing values as a guide.

Also check your SPAM folder for emails from your Learndot site.