Troubleshooting
Found a problem? These guides provide info to help you troubleshoot problems with your training site. We're also always available to lend a hand through our Learndot Enterprise Support channel.
Other Troubleshooting Issues
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Deleting or Removing Learndot Entity — An entity in Learndot is a representation of an 'object', such as a Contact, a Course or a Location. Entities, and the relationships between them form the backbone of Learndot. You may like to remove some entities depending on how you see these entities and the relations among them and what fulfill your needs as an administrator as well as your customers.
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Testing your SCORM Packages — When facing SCORM related issues it is possible that the package itself is not configured correctly. Many authoring tools provide testing platforms to verify the behavior of the package prior to running them on the LMS.