Overview

Leads is a module that is used to track communication with site visitors who contacts staff via the Contact Us page. Each lead entity is created for each contact occurrence.

Fields

Field	Description
Status	The status of the communication: New - New leads that are typically not been read yet or not responded to yet. In Progress - Leads where communication is on-going. Completed - Leads that are resolved and closed. Converted - Leads that resulted in sales, engagements, training opportunities, talent opportunities or some sort of business. Bogus - Spams, pranks or fake leads.
Contact	The contact person who sent this message
Subject	Title of the message
Message	The body content of the message

Actions

Action	Description
Standard Operations	The Leads entity supports all of the Entity Actions.

Create Lead Entity

to create a new Lead entity:

Log into Learndot as an Administrator
Navigate to Customers > Leads
Click on the New button

Fill up the form (explained above), and hit Save