Leads is a module that is used to track communication with site visitors who contacts staff via the Contact Us page. Each lead entity is created for each contact occurrence.
The status of the communication:
New - New leads that are typically not been read yet or not responded to yet.
In Progress - Leads where communication is on-going.
Completed - Leads that are resolved and closed.
Converted - Leads that resulted in sales, engagements, training opportunities, talent opportunities or some sort of business.
Bogus - Spams, pranks or fake leads.
to create a new Lead entity: